Shipping & Returns

Shipping & Returns

Orders are processed between 1-2 working days after the order is placed from Bristol, UK. All orders are in plain and unbranded packaging.

UK Shipping

Our current carriage charges are as follows:
Standard Tracked 3-5 days - £2
Next-Day Tracked 2-3 days - £3.50
Carriage increases for orders over 1KG.

EU Shipping

We ship by Royal Mail International Standard. Allow 5-7 working days. We do not offer a tracked service.

Shipping costs are calculated by weight of order at checkout.

USA Shipping

We ship by Royal Mail International Standard. Allow 5-7 working days. We do not offer a tracked service.

Shipping costs are calculated by weight of order at checkout.

Returns, Refunds and Exchanges

If you send us back a Binder unmarked and not damaged in any way within 28 days of purchase date then we will happily organise a refund.

We want the binder to be the right size, to be comfortable and safe binding. The Underworks binder can be taken out of the packaging and tried on – however if it is marked or damaged in anyway then a credit/refund will be at our discretion. Please note that we will only accept binder returns with the cardboard insert slip.

The refund will be the amount paid minus shipping costs. This will be for the amount paid but reduced by our shipping costs.

Please contact us within 14 days of receiving your binder to organise exchange/return. Email us uktransshop@gmail.com

We cannot accept returns of special/individual ordered Binders because we don’t stock these for general sale. 

Lower body garments such as packers, packing pouches and gaffs are not returnable, refundable or exchangable unless their is a fault with the item.